The HPE IMC Service Health Manager (SHM) Software allows the network administrator to collect key performance indicators to measure network performance. This information can identify real-time hot spots and maintain optimum system wide performance.
Predefine extensive key quality indicators (KQIs) like device status and link quality to provide and improve client experiences.
Use the visual service modeling to define service-related resources and create evaluation policies to obtain a holistic view of the service.

The HPE IMC Service Health Manager (SHM) Software monitors delay, jitter, packet loss, and throughput of different services, including voice, video, network connectivity, and VPN Routing and Forwarding (VRF) to assist the network administrator in maintaining network quality.
Leverage multi-vendor device management for monitoring across the devices, operating systems, hardware, and types from a single application.
Provides audit alerts in real-time when the configuration cannot collect data normally.
Monitor service health with comprehensive reports delivered daily, weekly, monthly, and annually.