- Brand : HP
- Product name : 5 year Active Care Next Business Day Onsite Desktop Hardware Support
- Product code : U18HBE
- GTIN (EAN/UPC) : 4573595634593
- Category : Warranty & Support Extensions
- Data-sheet quality : created/standardized by Icecat
- Product views : 238042
- Info modified on : 05 Aug 2025 10:40:15
- Product Brochure/Datasheet (0.1 MB)
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Fast response timesOptimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
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Quickly resolve device issues for usersHelp streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
| Features | |
|---|---|
| License quantity | 1 license(s) |
| Number of years | 5 year(s) |
| Packaging data | |
|---|---|
| Quantity per pack | 1 pc(s) |
| Supplier features | |
|---|---|
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Supplier features | |
|---|---|
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
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1 distributor(s) |