Lenovo 3 Year Premier Support With Onsite

Reasons to buy
  • Add a new dimension to your IT
    Free your Team to excel in innovation and productivity

    IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.

    What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?
  • Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.

  • Premier Support Center
    Advanced technical support available 24 x 7 x 365
    Dedicated phone number and no phone tree menu to navigate
    Single point of contact for end to end case & escalation management
    Hardware and OEM software support1
  • Technical Account Managers (TAMs)

    • Proactive relationship and escalation management

    • Personalized recommendations for your business

    • Robust quarterly reporting

  • VIP Treatment
    No waiting in-line
    Next-business-day onsite labor 2
    Parts prioritization 2

  • You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.

    That’s the Premier difference.
  • Interested in advanced level technical support for your Lenovo ThinkVision monitors?
    We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team.

    Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6.

    And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

    That's the Premier Difference.
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Specs
Features
License quantity 1 license(s)
Product type Upgrade
Type On-site
Service type Premier Support
Service included Parts
Service time (hours x days) 24x7x365

Features
Response time 24 h
Number of years 3 year(s)
Phone support
On-site support
Packaging data
Quantity per pack 1 pc(s)
Distributors
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