- Brand : HP
- Product name : 3y Active Care/Wolf Protect and Trace Next Bus Day Response Onsite (models 2021+) DT HW Supp
- Product code : U05HME
- GTIN (EAN/UPC) : 4573595791074
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 112249
- Info modified on : 23 May 2025 18:03:46
- Product Brochure/Datasheet (0.1 MB) Product Brochure/Datasheet (0.3 MB)
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Fast response timesOptimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
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Quick resolutionsHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
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High device uptimeGet fast, reliable response and issue resolution as remote work increases. Triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
| Supplier features | |
|---|---|
| Support type | Bundled Support |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Supplier features | |
|---|---|
| Response time | Next business day response |
| Service method | Onsite and Predictive - Protect Support |
| Additional support option | Wolf Protect and Trace |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
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