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Lenovo 5WS1L39561 warranty/support extension 3 year(s) Warranty & Support Extensions (5WS1L39561)

Lenovo 5WS1L39561 warranty/support extension 3 year(s)

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Premier Support Plus Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen4, M80q Gen 3, M80s Gen 3, ThinkCentre neo 50, V55t Gen 2-13
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5WS1L39561
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Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
Warranty & Support Extensions Check ‘Lenovo’ global rank
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Info modified on: 20 May 2025 21:21:26
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3 Years Premier Support Plus
3 Years Premier Support Plus

Open the door to better outcomes
Lenovo Premier Support Plus provides faster issue resolution, protects your investment, and prevents IT issues before they become problems.

Boost productivity and EX with a single support solution
Lenovo Premier Support Plus is all about connecting those who need support with those who are best prepared to provide it. Your users get direct access to advanced technicians who provide better, faster solutions that work every time - anytime, anywhere.

The result? Reduced downtime, increased productivity, and a much better employee experience. Check what else Lenovo Premier Support Plus can do for your workforce, your IT teams and your business.

The broadest, smartest support solution out there

Lenovo Premier Support Plus goes beyond best-in-class user support and issue resolution. It offers a suite of smart services that help your business in the journey toward maximum productivity. Take a look:

Accidental Damage Protection
Accidental Damage Protection

Reduce device repair costs by up to 80% and protect your investment in technology.
Lenovo Device Intelligence
AI-powered tools that deliver proactive and predictive alerts that enable pre-emptive issue remediation

Keep Your Drive and Sealed Battery
Keep Your Drive and Sealed Battery

Enhance data protection and get extended warranty for your fleet’s batteries.
International Services Entitlement
Travelling for business? ISE extends your ADP, KYD and SBTY coverage internationally

Get to know the Premier difference

As IT budgets contract, your business needs to reduce complexity, decrease operational costs, and find ways to increase the efficiency of your in-house IT teams. With Lenovo Premier Support Plus, you get prompt issue resolution and can get on with doing what they do best – focus on your growth and be as productive as possible.

Experience Lenovo Premier Support Plus:

Premier Support Plus in detail

Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.


Predict and prevent features combine with additional protection services to provide the ultimate support experience.

Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.

Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.2

Services Engagement Manager (SEM)4: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.

Proactive and Predictive support3: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.

Accidental Damage Protection (ADP)2: From coffee spills to power surges, ADP typically saves 50-93%* compared with the cost of repair or system replacement.

International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.

Keep your Drive (KYD)2: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.

Sealed Battery cover (SBTY)2: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.

Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.

Unlock innovation, and boost user efficiency with the right support: Premier Support Plus

Features
Product type
Upgrade
Type
On-site
Features
Service type
Premier Support Plus
Service included
Parts and Labour
Number of years
3 year(s)
Brand Image Product code Product
Thin Clients
lenovo neo 50q
lenovo neo 50q
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 12m10006ix lenovo neo 50q
lenovo thinkcentre neo 50q gen 4 thin client
lenovo thinkcentre neo 50q gen 4 thin client
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 12m20004mz lenovo thinkcentre neo 50q gen 4 thin client
lenovo thinkcentre neo 50q gen 4 thin client
lenovo thinkcentre neo 50q gen 4 thin client
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 12m2000ufr lenovo thinkcentre neo 50q gen 4 thin client
PCs/Workstations
lenovo thinkcentre neo 50q gen 4 3 units
lenovo thinkcentre neo 50q gen 4 3 units
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 12ln001xmb-b1 lenovo thinkcentre neo 50q gen 4 3 units
lenovo thinkcentre m70q gen 5
lenovo thinkcentre m70q gen 5
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 12td001uca lenovo thinkcentre m70q gen 5
lenovo thinkcentre m70q gen 5
lenovo thinkcentre m70q gen 5
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 12td001xca lenovo thinkcentre m70q gen 5
Country Distributor
Nederland 1 distributor(s)
Österreich 2 distributor(s)
Switzerland 3 distributor(s)
Deutschland 3 distributor(s)
España 2 distributor(s)
Sverige 2 distributor(s)
United Kingdom 1 distributor(s)
Polska 1 distributor(s)
Czech Republic 1 distributor(s)
Danmark 2 distributor(s)
United States 1 distributor(s)
Portugal 1 distributor(s)