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This is a demo of a seamless insert of an Icecat LIVE product data-sheet in your website. Imagine that this responsive data-sheet is included in the product page of your webshop. How to integrate Icecat LIVE JavaScript.
Brand:
The general trademark of a manufacturer by which the consumer knows its products. A manufacturer can have multiple brand names. Some manufacturers license their brand names to other producers.
HPE
Product name:
Product name is a brand's identification of a product, often a model name, but not totally unique as it can include some product variants. Product name is a key part of the Icecat product title on a product data-sheet.
5 Year Tech Care Basic 1U Tape Array Smart Choice Service
Product code:
The brand's unique identifier for a product. Multiple product codes can be mapped to one mother product code if the specifications are identical. We map away wrong codes or sometimes logistic variants.
HZ4N6E
Category:
Extending the warranty & support beyond that offered by the manufacturer/retailer, so that the purchase is covered for a longer period of time.
Tambahan Dukungan Dan Garansi
Icecat Product ID:
The Icecat Product ID is the unique Icecat number identifying a product in Icecat. This number is used to retrieve or push data regarding a product's datasheet. Click the number to copy the link.
Data-sheet quality:
created/standardized by Icecat
The quality of the data-sheets can be on several levels:
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created by HPE: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
only logistic data imported: we have only basic data imported from a supplier, a data-sheet is not yet created by an editor.
created by HPE: a data-sheet is imported from an official source from a manufacturer. But the data-sheet is not yet standardized by an Icecat editor.
created/standardized by Icecat: the data-sheet is created or standardized by an Icecat editor.
Product views:
14657
This statistic is based on the 97136 using ecommerce sites (eshops, distributors, comparison sites, ecommerce ASPs, purchase systems, etc) downloading this Icecat data-sheet since Only sponsoring brands are included in the free Open Icecat content distribution as used by 94642 free Open Icecat users.
Info modified on:
31 Jul 2025 09:35:26
The date of the most recent change of the data-sheet in Icecat's system
Akses telepon ke pakar
Pelanggan dapat menghubungi bagian dukungan HPE melalui layanan telepon 24 jam setiap hari untuk melaporkan insiden dukungan. Waktu respons bergantung pada level layanan produk yang ditanggung.
Respons 15 menit 24 jam setiap hari yang ditingkatkan (level layanan Kritis dan Esensial) Untuk insiden kritis dengan tingkat keparahan 1, HPE ingin menghubungkan Pelanggan dengan spesialis produk atau menghubungi Pelanggan kembali dalam waktu 15 menit.
Untuk semua insiden lainnya, HPE dapat menghubungkan Pelanggan dengan spesialis produk atau menghubungi Pelanggan kembali dalam waktu satu jam.
Respons standar 2 jam (level layanan dasar) Untuk panggilan terkait produk yang ditanggung dalam perjanjian layanan dasar, HPE akan memberikan waktu respons melalui telepon dalam 2 jam dari spesialis produk selama masa pertanggungan.
Chat online dengan pakar dan Respons di forum pakar
Chat online dengan pakar: Pelanggan dapat memulai chat online dengan sumber daya teknis spesialis untuk mengajukan pertanyaan, mendapatkan bantuan, atau meminta panduan teknis umum. Chat online dengan pakar tersedia agar Pelanggan dapat memperoleh jawaban cepat atas pertanyaan teknis tentang produk HPE.
Pertanyaan rumit yang memerlukan respons terperinci dapat ditingkatkan ke insiden dukungan sesuai kebutuhan. Chat online dengan pakar hanya tersedia dalam bahasa Inggris selama masa pertanggungan layanan.
Respons di forum pakar: Pelanggan dapat memposting pertanyaan, masalah, atau membahas penggunaan produk dalam forum komunitas HPE. Dalam dua hari kerja, spesialis produk HPE akan menjawab setiap pertanyaan yang belum terjawab dalam forum komunitas HPE resmi untuk produk yang ditanggung dalam layanan Dukungan HPE.
Jika postingan membahas topik yang harus dijawab melalui proses dukungan standar, HPE meminta agar pelanggan melaporkan insiden dukungan resmi dan mengikuti proses manajemen insiden standar HPE.
Respons sumber daya teknis spesialis terbatas pada bahasa Inggris saja dan mengharuskan pengguna terdaftar di Pusat Dukungan HPE dan memiliki perjanjian layanan tertaut. Lihat hpe.com/services/expertchat untuk detailnya atau hubungi perwakilan Penjualan HPE setempat.
Panduan teknis umum
HPE berusaha menyediakan panduan teknis umum untuk menjawab pertanyaan Pelanggan dan pertanyaan yang khusus membahas topik yang diuraikan berikut terkait pengoperasian dan manajemen produk Pelanggan yang ditanggung dalam HPE Tech Care.
Panduan teknis umum tersedia melalui telepon, web, dan saluran komunikasi chat serta bergantung pada masa pertanggungan layanan dalam perjanjian layanan dan akan dianggap sebagai insiden dengan tingkat keparahan 3.
Saat terkait dengan topik yang diuraikan/dijelaskan berikut ini, HPE mengidentifikasi dokumen pengetahuan, video, dan artikel berbasis pengetahuan untuk membantu dengan topik pembahasan.
Bantuan HPE InfoSight
Untuk produk HPE yang didukung HPE InfoSight (daftar tersedia di tautan berikut), HPE memberikan dukungan dan saran untuk penyiapan, konfigurasi, dan penggunaan HPE InfoSight.
Selanjutnya, untuk produk yang terhubung, HPE memberikan panduan teknis umum untuk menyertakan analisis HPE InfoSight serta peringatan dan rekomendasi yang diberikan.
Untuk produk HPE yang dikonfigurasikan, sesuai permintaan, HPE akan membantu Pelanggan memahami masalah, peringatan, dan informasi yang diberikan HPE InfoSight.
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| Brand | Image | Product code | Product | ||
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Perangkat Penyimpanan Cadangan
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HPE
own your brand
We only include the brand logos of Open Icecat participants (sponsors) with whom we entered into a formal agreement to make their product content available for all their channel partners on their websites. Open Icecat is the most powerful network as it is used by97136channel partners already
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(show image) Here, we only show product images of sponsoring brands that joined Open Icecat as product images can be subject to copyrights. Icecat can be of assistance in securing the necessary permissions or implementing a brand's Digital Rights Management policies. Login to view all product specs or request a Full Icecat subscription to download product specs.
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p77034-b25 | hpe storage lto-9 | ||
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HPE
own your brand
We only include the brand logos of Open Icecat participants (sponsors) with whom we entered into a formal agreement to make their product content available for all their channel partners on their websites. Open Icecat is the most powerful network as it is used by97136channel partners already
|
(show image) Here, we only show product images of sponsoring brands that joined Open Icecat as product images can be subject to copyrights. Icecat can be of assistance in securing the necessary permissions or implementing a brand's Digital Rights Management policies. Login to view all product specs or request a Full Icecat subscription to download product specs.
|
p77033-b25 | hpe storage lto-8 | ||
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2 distributor(s) |
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2 distributor(s) |
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1 distributor(s) |
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3 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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1 distributor(s) |
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